Rewards Shop, Buying Rewards & Purchases

Updated 1 week ago by Chris Desrochers

We offer hundreds of digital gift cards in the Rewards shop! You can purchase these digital gift cards with the tokens you earn. We work with the best partners in the industry to provide a robust selection of brands.

We offer hundreds of digital gift cards in the Rewards shop! You can purchase these digital gift cards with the tokens you earn. We work with the best partners in the industry to provide a robust selection of brands.

Your company can create custom rewards for the Shop as well! Custom rewards are created and managed by your Arcade administrator.

Buying a Gift Card

Ready to buy a gift card? Head to the Rewards section on your left side menu.

You'll see your available Token balance at the very top left. This will show exactly how many tokens you have to spend. Don't forget 1 Token = 1 Cent (100 Tokens = $1)

Select the Shop & this will open up a list of all rewards available. Click one the denominations drop down to select the value of the reward you would like to redeem. Then select the green "Purchase" button to place your order.

As soon as your purchase is complete, your tokens will be cashed in and you will receive the link to your digital gift card sent to you through a private message from Arcade Ali in under 5 minutes. Click the link to redeem & enjoy!!

The only exception will be digital Visa’s that will arrive via email - however you will still receive an alert from Arcade Ali. Redemption requirements vary and some vendors require additional codes which will be provided in the message you receive. So be sure to read each message carefully.

Purchases Section

This section allows you to track the status and history of all your orders.

After you have placed your order, you will see the details appear in the Purchases section and the status will show as Received. You’ll be able to see all details like the reward amount and purchase date to make managing your purchases. Use the information button to find out what’s next for your order.

Once your reward has arrived, you will see the status change in your Purchases section to Delivered. If you ever need to access the link to a specific reward, use the information button. This will keep the link to your gift card for you to easily refer back to at your convenience.

How long does delivery take?

Our rewards take about 5 minutes to be delivered to you via Arcade Ali. Note that Custom Rewards set by your Arcade Administrator will be awarded outside of the Arcade platform.

Who do I contact if I haven't received my reward?

Within your Arcade app, send a message to Arcade Ali or submit a Support Request to our team. We will get back to you within 24 hours.


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